What is a waste transfer note and does your business need one?

What is a waste transfer note and does your business need one
February 10, 2025 10:32 am

At City & Suburban, we understand how crucial effective business waste management is to any business. Ideally, it’s something you barely notice happening in the background – if you do notice, it’s usually a sign that processes aren’t flowing as smoothly as they could. 

Waste management ties into a lot of important areas: productivity, space optimisation, environmental considerations, cost control, and, of course, legal requirements. This article is dedicated to the latter – especially the legal need for something called a ‘waste transfer note’, or WTNs.

If this is your first time looking to arrange commercial waste collection, you might have heard the term without being entirely sure what it means, or whether your business needs one. We’re here to clear that up.

What is a waste transfer note?

A waste transfer note is a legally required document that records the transfer of waste from one party to another. It details who produced the waste, who took possession of it, the type and quantity of waste, as well as how it is packaged and stored. This record is essential to ensure an unbroken ‘chain of custody’, so the waste can be traced from its creation to its final disposal.

The Government’s guidance on waste transfer notes states that you must keep a record every time you move waste off your business premises. It demonstrates that you’ve handled your waste responsibly and helps you stay compliant with UK waste regulations.

What is the difference between a waste transfer note and a consignment note?

Although both documents deal with waste, they are not the same. A waste transfer note generally applies to non-hazardous waste, whereas a consignment note is specifically used for hazardous waste (such as chemicals, asbestos, or certain types of batteries). If you’re only dealing with general commercial waste, like packaging, general office rubbish, or recyclables, the standard WTN will usually suffice. However, if any part of your waste stream is considered hazardous, you’ll need a consignment note for that portion instead.

The difference is outlined further by The Compliance People, who detail the legal obligations for each note. Understanding which type of documentation is needed will help you avoid any potential legal complications.

Does my business need waste transfer notes?

In most cases, if you produce any form of commercial waste, you will need to issue a WTN whenever that waste is transferred to a licensed carrier, such as your commercial waste management company. This means that offices, retail shops, restaurants, workshops, and even home-based businesses (if they produce commercial waste) should all be creating and retaining WTNs.

WTNs are not optional. They are part of your responsibility as a waste producer under the Duty of Care regulations in the UK. Not having them can expose your business to fines, legal action, and reputational damage.

How do you get a waste transfer note?

There are a few ways to organise your waste transfer notes:

  • – With your waste carrier: Most reputable waste collection and disposal firms will provide you with a WTN as part of their service. You simply need to ensure you supply correct information about your business and the waste involved.
  • – Create your own: You can create and manage your own paperwork, as long as it includes all the required details, such as waste description, quantity, and both parties’ details.
  • – Online solutions: Various online platforms, including some used by waste management companies, allow you to generate WTNs digitally.


Can you get waste transfer note templates?

Yes, you can find free templates and examples online to guide you, including from the .gov website. These templates ensure you have all the right fields to satisfy legal requirements. However, always check that any template you use is up to date with current regulations in England and Wales (or Scotland and Northern Ireland, if applicable).

How long should waste transfer notes be kept?

WTNs should be kept for at least two years. You may need to be able to show them to the Environment Agency or your local council if requested. This requirement helps track waste movements over time and ensures accountability in the waste management process.

To keep things orderly, we recommend creating a simple, centralised system – either a physical folder or a digital repository – where all WTNs can be easily accessed if needed.

What are the ramifications of disposing of waste without a WTN?

Failing to produce the necessary documentation for your commercial waste can lead to serious consequences:

  • – Fines and penalties: Local authorities or the Environment Agency can impose fines on businesses that fail to comply with Duty of Care regulations.
  • – Legal action: Serious infringements can escalate into legal proceedings, which can damage both your finances and your reputation.
  • – Environmental harm: Without a proper transfer record, there is an increased risk of waste being mishandled, which can lead to environmental pollution.


By not having a WTN (or the correct waste documentation), you risk compromising your company’s compliance status, which could have a knock-on effect on your ability to operate smoothly.

Contact City & Suburban for your business waste needs

At City & Suburban, we’re here to take the hassle out of waste management. We’ll make sure you have the correct documentation, including waste transfer notes, and we’ll handle your commercial waste in line with all legal requirements.

Request a free waste audit today and we’ll work together to create a cost-effective, compliant, and environmentally sound waste solution tailored around what actually works for your business. 

We look forward to discussing our business waste with you soon!

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